Anyone with experience researching and using courier services has probably reached the conclusion you can’t have it all. We’re talking about cheap deliveries, same-day deliveries and quality service – they seldom come hand-in-hand with one another. And here’s why.
Many courier services offering the lowest prices usually find other ways to claw back the shortfall. (They’ve all got to make money, right? It’s just business).
For example, when it comes to cheap deliveries, items could end up being held in a depot until the quantity per geographical area becomes viable for cheap bulk transport (in other words, until the trucks are full!) Conversely, customers might find themselves paying premium prices to ensure their deliveries are made the same day, or even next-day, simply because someone must make up for higher transportation costs per item.
And then there’s customer service. Quite simply, courier companies moving vast quantities with minimal staff will inevitably struggle to deliver a personable, transparent service for every customer. Indeed, it appears you can’t have it all.
But guess what? This old maxim doesn’t apply to Go People.
Our unique technology-enabled delivery model allows us to drive down prices to as low as $4 per delivery while delivering a high-level of customer service and transparency. At the same time, we can guarantee same-day deliveries, or deliveries within 4 hours if desired. If you think this sounds too good to be true – let us explain how it works.
Our customers post jobs for pick-up and delivery using our online platform. Through the Go People website, customers will enter the pick-up and drop-off address, package type and select the speed of service. For example, same-day or under 3 hours.
And here’s the most important part. There’s no depot for intervening sorting or distribution processes here at Go People – and we certainly don’t have to hold on to packages until our vehicles are completely full.
Instead, our huge team of almost 17,000 digitally-connected delivery runners will be immediately notified of your job postings enabling them to bid for your job. From here, Go People’s sophisticated algorithms will select the most appropriate runner based on lowest cost and location, who will then provide an immediate point-to-point service.
Throughout the process, customers will be able to live-track their deliveries via our online map and contact the runner directly using email or telephone. So, you really can have it all with Go People; cheap deliveries, same-day deliveries and exceptional customer service.