This new level of customer service is being adopted by other large retailers such as Walmart, Target, and eBay. The idea is that shoppers are willing to pay a premium for the convenience of not having to wait a few days for their purchases. While the service is still in its infancy, it shows a lot of promise and could eventually change the way we shop online.
This blog post will share why offering this type of service may be a good idea for a growing business.
1. Increased Customer Satisfaction
One of the most obvious advantages of offering same-day delivery is that it can lead to increased customer satisfaction. This is because customers who have the option to receive their orders on the same day they placed them are likely to be more satisfied with the overall experience than those who do not have this option.
2. Increased Sales
Another advantage of offering same-day delivery is that it can lead to increased sales. This is because customers who have the option to receive their orders on the same day they placed them are more likely to make a purchase than those who do not have this option. In addition, customers who receive their orders on the same day are also highly likely to make larger purchases.
3. Increased Customer Loyalty
Another advantage of offering same-day delivery is that it can lead to increased customer loyalty. Customers are likely to be more likely to return to the business in the future and to recommend the business to others because of the speed of the delivery.
4. Reduced Costs
Offering same-day delivery services can also lead to reduced costs. This is because businesses that offer same-day delivery do not have to pay for the handling of the orders. In a nutshell, businesses that choose to offer this service will not have to pay another company for the storage of the orders. They will simply prepare the order for shipping and have it delivered to the customer.
5. Increased Efficiency
Businesses that offer same-day delivery can fulfil orders more quickly than those that do not. Having the option to have the goods delivered on the same day as they were ordered will allow the company’s inventory to flow more fluidly, reducing the risk of the stocks getting old and outdated.
Is It Possible for All Products?
No, it is not possible for all products to be delivered on the same day. Some products may be too large or too fragile to be delivered on the same day. Other products may require special handling that can only be done by trained professionals. However, more and more companies are developing strategies and technology to meet the rising demand of companies that want to offer same-day delivery. The key to making the most of your deliveries is to find a freight company that is a leader in the logistics industry and knows its way around this service.
Conclusion
In conclusion, same-day delivery is a great option for businesses that want to improve their customer service and order fulfilment times. This type of delivery can be faster and more convenient for customers, which can lead to higher customer satisfaction rates. While it isn’t possible for all products at the time of this writing, it should still be something retail businesses should consider.
If you are looking for an Australia-wide delivery service for your products, turn to Go People. We provide the smartest same-day delivery solution, offering senders and recipients live GPS tracking, showing drop-off and pick-up status, and the locations of the drivers. Contact us for more details.