13 Jul, 2015 By Wayne Wang
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In a recent report published by the NAB, Australia’s online retail spending has increased with no sign of letting up. Healthy online sales has been increasing as newer technologies, goods, and services are made available through the internet and this has seen a shift away from bricks and mortar stores.

 National Australia Bank’s (NAB) latest Online Retail Sales Index shows Australians spent $14.9 billion online in the year to January 2014, up $1.9 billion or 11.3% on the previous year. While online sales slowed marginally to 1.3% in January, the overall improvement in recent months means online sales are far outstripping traditional retail in terms of growth.”

What we’re seeing is an increase in online commerce but with that comes many opportunities for peer-to-peer courier services. Customers may be able to purchase products online but the courier is responsible for getting their purchases delivered to them.

Retail Sector Head for the NAB, Tiernan White said that some retailers are developing their own quality online presence alongside their physical retail stores, further establishing e-commerce as the growing norm.

“Online sales were equivalent to around 6.5% of traditional retail spending, up from 5.8% for the same time last year.”

With this continued growth, we’ll continue to see a shift away from physical store purchases to deliveries made straight to your door. Groceries from the local shops? Check. Signed documents you need delivered after hours? Double check. Go People is the answer to the delivery question you don’t need to ask because no matter what time or day, there’ll be a Runner available to connect your delivery with its destination.

There is no doubt that the industry is changing, the figures are there to back it up, but as we continue to see a change in where consumers are spending their money, we’ll need new services to bridge the delivery gap. Small businesses, restaurants, and more can rejoice knowing that peer-to-peer courier services are the new contender in the busy delivery industry. With only a few tabs of your finger, you can have your parcels delivered to where you want it to go in no time and at a price that suits you (link to 5 Simple Steps article).

Article Link: www.business.nab.com.au/online-retail-sales-index-in-depth-report-april-2015-11332